DATES: 25-29 January, 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to increase personal and team effectiveness
BRIEF OVERVIEW:
- organizational culture in the context of the effectiveness of the activities of a civil servant, state body;
- team effectiveness and leadership;
- practical tools to improve personal and team effectiveness
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills for the formation of personal and team effectiveness
COMPETENCIES (ERC):
- leadership;
- Decision making;
- activity management;
- cooperation and collaboration;
- 5 basic competencies
DATES: 22-26 February, 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants and others who want to improve personal and team effectiveness
BRIEF OVERVIEW:
- strategic planning;
- Strategic management and strategic management;
- strategy development;
- strategy implementation process;
- formation of corporate culture;
- Leadership and management;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills of a systematic understanding of the conceptual foundations, models and tools of strategic management and leadership in public administration
COMPETENCIES (ERC):
- Leadership;
- decision making;
- Activity management;
- Cooperation and interaction;
- 5 basic competencies
DATES: 15-19 March, 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to increase personal and team effectiveness
BRIEF OVERVIEW:
- introduction to coaching;
- the basic model of coaching;
- high quality feedback for effective communication;
- team coaching
- formation of a coaching culture;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the use of various tools and techniques of coaching for effective activities of government body or organization.
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
- 5 basic competencies
DATES: 19-23 April 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to improve their personal competencies in the field of effective communications
BRIEF OVERVIEW:
- the concept of «Listening state». Reputation of the state and civil servants;
- self-presentation. public speaking technologies;
- convincing performance. The pyramid of Dilts. Report;
- principles of effective communication with the population;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills of effective communication with the population and public
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
5 basic competencies
DATES: 24-28 March 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to develop effective communication skills with the population and the public in a crisis
BRIEF OVERVIEW:
- Crisis communications;
- STAR model
- "Black Swan - the impact of the crisis on reputation;
- "Tylenol Rule" - a universal formula for responding to a crisis;
- crisis communications as a point of growth; Grassroot, opinion leaders and the "third force". Working with New Media and Social Media in crisis
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the use of various tools and techniques of emotional intelligence to improve the effectiveness of your team and the organization as a whole
COMPETENCIES (ERC):
- Activity management;
- cooperation and collaboration;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 14-18 June 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to increase their personal and team capacity to effectively manage changes
BRIEF OVERVIEW:
- the concept and tools of change management;
- change management under conditions of uncertainty (VUCA);
- key competencies of innovative changes;
- situational analysis;
- HR management;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in managing changes in the organization, taking into account the influence of external and internal factors
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
- 5 basic competencies
DATES: 6-10 September 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants and others who want to improve their project development and implementation skills
BRIEF OVERVIEW:
- Project management;
- international practice;
- standards of project management. ISO 21500 standard;
- the program. portfolio;
- strategy of the organization;
- goal setting;
- operating activities;
- organizational structure;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the field of project management
COMPETENCIES (ERC):
- Leadership;
- decision making;
- Activity management;
- cooperation and interaction;
- 5 basic competencies
DATES: 4-8 October, 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to improve their skills in developing strategic documents
BRIEF OVERVIEW:
- new architecture of the state planning system;
- effective implementation of strategic and program documents;
- the basics of the budget process;
- relationship between budget and strategic planning;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the development of strategic and program documents, the formation of target indicators in strategic documents
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
- 5 basic competencies
DATES: 15-19 November 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness
BRIEF OVERVIEW:
- emotional intelligence (EQ);
- empathy: The Power of empathy and the key to better relationships;
- the importance of the emotional component in communication;
- components of emotional intelligence (EQ);
- emotion management;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the use of various tools and techniques of emotional intelligence. It will help to improve the effectiveness of your team and government body or organization.
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
- 5 basic competencies
DATES: 20-22 January 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their professional competence in the preparation of official documents in the State language
BRIEF OVERVIEW:
- new Latin alphabet;
- spelling rules, spelling rules of the official style;
- reading official texts written in the Latin alphabet;
- writing service notes, including in the Latin alphabet;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the preparation of official letters and documents in the state language, including the Latin alphabet
COMPETENCIES:
- performance management;
- cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 01-03 February 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their professional competence in the field of integrity culture
BRIEF OVERVIEW:
- goals, objectives and principles of formation of integrity competence;
- responsibility and initiative as criteria for personal maturity;
- levels of moral development of civil servants: points of growth
- case analysis
OUTCOMES: Development of professional competencies and practical skills in the field of culture of integrity, development of competencies of responsibility and initiative
COMPETENCIES (ERC):
- integrity;
- responsibility;
- initiative;
- cooperation and collaboration;
- 5 basic competencies
DATES: 8-10 February 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their personal competencies in the field of effective time management
BRIEF OVERVIEW:
- principles of time management;
- time management tools;
- effective organization of working time; the
- relationship between time management and performance;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills for effective time management
COMPETENCIES:
- performance management;
- cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 15-17 February 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to increase the level of development in these competencies
TRAINING OVERVIEW:
- performance factors in business management
- improving work efficiency;
- the role and place of cooperation in external and internal communication;
- adapting to dynamically changing conditions;
- analysis of practical cases
EXPECTED RESULTS: Development of professional competencies and practical skills to improve the efficiency of activities
COMPETENCIES (ERC):
- Activity management;
- Cooperation and interaction;
- efficiency
DATES: 01-05 March 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants and others who want to improve their project development and implementation skills
BRIEF OVERVIEW:
- Project management;
- international practice;
- standards of project management. ISO 21500 standard;
- the program. portfolio;
- strategy of the organization;
- goal setting;
- operating activities;
- organizational structure;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the field of project management
COMPETENCIES (ERC):
- Leadership;
- decision making;
- Activity management;
- cooperation and interaction;
- 5 basic competencies
DATES: 10-12 March 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their professional competence in the field of anti-corruption expertise
BRIEF OVERVIEW:
- goals, objectives and principles of anti-corruption expertise;
- the organization conducting the corruptibility expert review;
- the technique of carrying out of anticorruption examination of projects of normative legal acts;
- analysis of cases on anti-corruption expertise of NPA projects;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the organization and effective conduct of anti-corruption expertise of NPA projects
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
- 5 basic competencies
DATES: 29-31 March 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their professional competence in the field of integrity culture
BRIEF OVERVIEW:
- goals, objectives and principles of formation of integrity competence;
- responsibility and initiative as criteria for personal maturity;
- levels of moral development of civil servants: points of growth
- case analysis
OUTCOMES: Development of professional competencies and practical skills in the field of culture of integrity, development of competencies of responsibility and initiative
COMPETENCIES (ERC):
- integrity;
- responsibility;
- initiative;
- cooperation and collaboration;
- 5 basic competencies
DATES: 12-14 April 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their professional competence in the preparation of official documents in the State language
BRIEF OVERVIEW:
- new Latin alphabet;
- spelling rules, spelling rules of the official style;
- reading official texts written in the Latin alphabet;
- writing service notes, including in the Latin alphabet;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the preparation of official letters and documents in the state language, including the Latin alphabet
COMPETENCIES:
- performance management;
- cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 26-28 April 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve public speaking skills
BRIEF OVERVIEW:
- effective presentation;
- effective presentation and argumentation of the points of view;
- techniques of public speaking;
- basic principles of communication and use of storytelling as a method of persuasive influence;
- techniques for creating, selecting and broadcasting stories correctly;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills for effective public speaking
COMPETENCIES:
- performance management;
- cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 04-06 May 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their professional skills in the field of digital transformation of public authorities
BRIEF OVERVIEW:
- practical tools for effective work in the framework of digital transformation and digitalization projects (design thinking, business process optimization, Agile, etc.);
- implementation of the state program «Digital Kazakhstan»;
- Big Data and Artificial Intelligence;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills for effective implementation of digital transformation projects of state bodies
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
- 5 basic competencies
DATES: 12-14 May 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants and others who want to develop career motivation, improve performance
BRIEF OVERVIEW:
- the concept of a career;
- SMART-goal setting technologies
- tools for professional self-development and personal effectiveness
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills of personal performance management, increase of career growth motivation
COMPETENCIES (ERC):
- Activity management;
- Cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 17-21 May 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to increase the level of development of competencies inherent in civil servants
BRIEF OVERVIEW:
- the concept of the hearing state;
- algorithm for building effective communications;
- effective feedback to the public;
- crisis communication;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills of effective communication with the population and the public
COMPETENCIES (EQF):
- cooperation and collaboration;
- Activity management;
- efficiency;
- self-development;
- integrity
DATES: 01-03 June 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their professional competence in the preparation of official documents in the State language
BRIEF OVERVIEW:
- new Latin alphabet;
- spelling rules, spelling rules of the official style;
- reading official texts written in the Latin alphabet;
- writing service notes, including in the Latin alphabet;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the preparation of official letters and documents in the state language, including the Latin alphabet
COMPETENCIES:
- performance management;
- cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 07-11 June 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to improve their personal competencies in the field of effective communications
BRIEF OVERVIEW:
- the concept of «Listening state». Reputation of the state and civil servants;
- self-presentation. public speaking technologies;
- convincing performance. The pyramid of Dilts. Report;
- principles of effective communication with the population;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills of effective communication with the population and public
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
- 5 basic competencies
DATES: 21-23 June 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their performance in a remote/online work environment
BRIEF OVERVIEW:
- adaptability to changes in the VUCA environment;
- emotional intelligence;
- effective online communications;
- managing productivity in a new environment;
- digital skills;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills to improve the efficiency of activities in conditions of uncertainty
COMPETENCIES:
- performance management;
- cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 25-27 August 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve the efficiency of their activities in the context of remote work
BRIEF OVERVIEW:
- adaptability to changes in the VUCA environment;
- emotional intelligence;
- effective online communications;
- managing productivity in a new environment;
- digital skills;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills to improve the efficiency of activities in conditions of uncertainty
COMPETENCIES (ERC):
- Activity management;
- Cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 01-03 September 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve public speaking and presentation skills
BRIEF OVERVIEW:
- effective presentation;
- effective presentation and argumentation of your point of view;
- techniques public speaking skills;
- basic principles of communication and the use of storytelling as a method of persuasive influence;
- techniques for creating, selecting and broadcasting stories correctly;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills of effective public speaking
COMPETENCIES (ERC):
- Activity management;
- Cooperation and interaction;
- efficiency;
- self-development;
- 5 basic competencies
DATES: 13-15 September 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who want to improve their personal performance
BRIEF OVERVIEW:
- ethics of civil servants;
- components of image formation
- features of the development of an individual level of behavior;
- assessment of personal qualities;
- formation of an anti-corruption culture and integrity
OUTCOMES: Development of professional competencies and practical skills to improve the efficiency of activities
COMPETENCIES (EQF):
- Cooperation and collaboration
- Integrity
DATES: 20-22 September 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants who interact with non-profit organizations
BRIEF OVERVIEW:
- Social responsibility-through the prism of modernization of public consciousness. NGOs and the state: the field of social interaction;
- Possible ways of interaction between NGOs and state bodies;
- Basic mechanisms for working with public councils;
- The role of NGOs in the development of civil society, decision-making by state bodies;
- NGOs and local authorities: general strategies for working in social networks;
- Development of volunteerism in the region
OUTCOMES: Based on the results of the training, participants will strengthen the professional competencies of NGOs and state bodies in determining the most promising areas and areas of cooperation
COMPETENCIES (EQF):
- Cooperation and relations;
- Self-development;
- Activity management;
- Decency;
- Responsibility;
- Efficiency
DATES: 27-29 September 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants and others who want to improve their skills in applying youth and gender policy tools
BRIEF OVERVIEW:
- Effective implementation of UN policy documents and SDGs in the field of youth, family and gender policy;
- internal policy;
- international practice;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the field of youth and gender policy
COMPETENCIES (ERC):
- Strategic thinking
- Leadership
- Cooperation and interaction
- Activity management
- Initiative
- Integrity
- 5 basic competencies
DATES: 5-7 April 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants and others who want to improve skills in the provision of public services
BRIEF OVERVIEW:
- digitalization of public services;
- openness and transparency of public services;
- feedback from service recipients;
- Accountability;
- responsibility for their actions and omissions in the provision of public services
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills for effective work in the field of public services at the regional level
COMPETENCIES (EQF):
- focus on the consumer and inform them;
- decision making;
- integrity;
- Cooperation and interaction;
- 5 basic competencies.
DATES: 11-13 October 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: Civil servants and others who want to improve their skills in the public procurement system
BRIEF OVERVIEW:
- Changes in the legislation of the Republic of Kazakhstan on public procurement, the practice of applying public procurement;
- audit of the effectiveness of planning, procurement and public procurement contracts;
- corruption risks in the public procurement system, review and application practice on the portal www.goszakup.gov.kz
- analysis of practical cases
OUTCOMES: Development of practical skills in the field of public procurement and public procurement contracts
COMPETENCIES (ERC):
- Self-development;
- Activity management;
- Decision making;
- Cooperation;
- Integrity;
- Responsibility;
- Efficiency
DATES: 11-13 October 2021
DURATION: 3 days, 24 academic hours
PARTICIPANTS: accountants and specialists of accounting and financial services of state institutions
BRIEF OVERVIEW:
- To expand skills in the field of accounting and auditing in public institutions, to master practical skills in the application of
- Accounting and IFRS for the public sector, consider the public procurement system
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the field of accounting and financial reporting
COMPETENCIES (ERC):
- Dibromomalonate;
- Change Management;
- Cooperation and interaction;
- Activity management;
- Decision making;
- Efficiency
DATES: 25-29 October 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants who want to improve their professional skills in implementing regional development policies
BRIEF OVERVIEW:
- program to attract investment to the regions;
- new approaches to the territorial development of the country;
- challenges of territorial and spatial development;
- prospects of territorial and spatial development;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the field of formation and effective implementation of regional policy
COMPETENCIES:
- leadership;
- decision making;
- performance management;
- cooperation and interaction;
- 5 basic competencies
DATES: 01-05 November 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Managers and specialists of HR services in all industries
BRIEF OVERVIEW:
- strategic planning vs. strategic personnel management;
- recruitment, performance evaluation, motivation system;
- installation of support systems that enable employees to perform their strategic roles professionally;
- analysis of practical cases
OUTCOMES: In the personnel management service for the application of strategic management tools professional competencies and practical skills development
COMPETENCIES (ERC):
- Leadership;
- decision making;
- Activity management;
- Cooperation and interaction;
- 5 basic competencies
DATES: 08-10 November 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants and others who want to improve local government skills
BRIEF OVERVIEW:
- disclosure of mechanisms for involving local communities, civil society and other stakeholders in the decision-making process on local governance and development issues;
- modernization of the consciousness of civil servants, awareness of the role and contribution of each in terms of efficiency and effectiveness of professional activities;
- interaction of state bodies with civil society
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills for effective implementation of projects in the field of local government development
COMPETENCIES (ERC):
- Leadership;
- decision making;
- Activity management;
- Cooperation and interaction;
- 5 basic competencies
DATES: 22-26 November 2021
DURATION: 5 days, 40 academic hours
PARTICIPANTS: Civil servants and others who want to improve their skills in applying regional policy instruments
BRIEF OVERVIEW:
- Development of practical skills in the use of strategic indicators of regional development, internal policy tools in management activities:
- effective implementation of program documents and decisions of maslikhats in the field of regional development;
- domestic policy;
- analysis of practical cases
OUTCOMES: Development of professional competencies and practical skills in the field of public policy in the region
COMPETENCIES (ERC):
- Leadership;
- decision making;
- Activity management;
- Cooperation and interaction;
- 5 basic competencies